Not so long ago, borrowing funds from your local bank meant a few sessions in front of a loan officer's desk. You would have to answer questions, provide information, and work your way through a stack of paperwork. After several days, if the bank approved your application, you'd have to make another trip to the bank to dot the i's, cross the t's, and sign on the required lines.
Enter the Internet. Today it's possible to apply for a loan online at any hour of the day or night and choose from a wide array of respected financial institutions. And, if claims made at certain sites are accurate, you'll have lenders fighting for the privilege of loaning you money. However, although the Internet introduces new loan possibilities that are flashier and more interesting than a banker's office, the information you'll need to provide and the requirements you'll have to meet are pretty much what they have always been.
When we entered "loan" into the Yahoo! Web directory, we received more than 1,000 topics that contained more than 3,000 sites. Other search engines, such as MSN Search, WebCrawler, and GO.com, provided a similar number of results. Thus, the problem facing those people looking for loans online is not a lack of information, it's sorting through everything that is out there.
Govern Your Search. For getting background information about loans, a good site to start your search with is FirstGov (
http://www.firstgov.gov). The Federal Trade Commission and other government agencies post a number of informational sites that acquaint the consumer with borrowing and credit issues. It's good, solid advice, so you shouldn't overlook it. Get to know your rights, learn which programs might be geared to your specific situation, and discover what you need to watch out for.
If you have a specific loan in mind, you'll save time by going directly to a site geared toward your needs. For instance, searching for "student loan" rather than just "loan" lets you bypass general sites and go directly to educational loans. If your need is more short term, try searching for "payday loan" and you'll be directed to sites that specialize in cash advances.
In addition, don't overlook any advantages your background may provide. If you're a veteran, be sure to check out VA home and education loan possibilities. If you're a woman who owns a small business or a member of a minority group, there may be loan possibilities designed especially for your situation.
Research power. The true value of the Internet, however, lies not only in the availability of loan sites but also in opportunities for research. Loan sites can be a wealth of information because many provide glossaries of terms, calculators for "what if" scenarios, and FAQs (frequently asked questions) that alert you of important considerations.
For example, at Bankrate.com (
http://www.bankrate.com), we found concise listings of the present rates for various types of loans, as well as comparisons of rates and fees that several institutions offer. The range in rates can be surprising. In fact, at eStudentLoan (
http://www.estudentloan.com), we found fees for a 10-year, $3,000 loan varying from zero to $387, with the total cost of the loan going from $6,587 to $7,261.
Edit Your Credit. Because your credit record can be the primary determinant of loan acceptance, many sites, such as QSpace (
http://www.qspace.com), offer you the opportunity to view your credit history. QSpace does charge for this service; its Single Report (delivered online) costs $7.95 while the Comprehensive Report (delivered via postal mail) will run you $29.95. The main difference between the two services is that the Comprehensive Report gives you results from three major credit bureaus while the Single Report gives you information from just one.
Credit histories detail activity for up to seven years, and include such information as late payments, accounts placed on payment plans, and inquiries into the accounts. If there are no delinquencies, the report will say so.
Viewing your credit history is a good idea. Everyone has probably heard a horror story about erroneous information causing horrendous complications. Eight dollars for the peace of mind of knowing your report is accurate is money well spent. Likewise, if the report leaves a bit to be desired, forewarned is forearmed.
Applying Online. If you've decided an online application is for you, what can you expect? Although hundreds of sites are available, the information they require is going to be essentially the same. After all, any lender will want to know if the amount of money you're asking for is reasonable and if you can pay it back.
One of the most popular online loan sites is LendingTree (
http://www.lendingtree.com), even though it is not a lending institution itself. Instead, LendingTree is designed to connect borrowers with bankers. Once you've provided some basic information about the loan you want, LendingTree forwards the data to a group of lenders who will advise you about their programs. There is no charge for the service, and the site states that you will receive results in two business days. "When banks compete, you win," says LendingTree's slogan, and the prospect of lenders vying for a borrower's business is certainly enticing.
Like LendingTree.com, most online loan services ask you to fill out a brief application or questionnaire so the service can find the right loan for you. |
If you visit LendingTree and proceed with an application, you will first need to tell the service what kind of loan you want. There are several possibilities fitting the general classifications of loans, and the questions you need to answer will vary depending upon the type you choose. To get started, choose a loan type from the column that runs down the right side of the home page.
Answering the questions on LendingTree's "Q-form" (a series of questions that you need to complete in order to request a loan) is not especially difficult. You'll fill out the same basic information that your neighborhood bank would require if you were applying for a loan there; mostly, it deals with your assets and liabilities. One nice feature of the Q-form is that if you need to stop partway through, LendingTree saves your place. The service assigns you a numerical password that will let you log on to your partially completed form and take up where you left off.
Once you're done, you'll have an opportunity to review your information and make any corrections prior to submitting your Q-form. You can access online help via e-mail or you can call LendingTree for clarification. When you're ready, a click sends your Q-form on its way.
What you have done is authorized LendingTree to pass your information to as many as four financial institutions. You've given the lenders permission to check your credit history, your employment history, and to respond via LendingTree. Lenders may or may not treat your information as an application for credit. In other words, you may need to provide answers to the lending institution all over again before it will consider giving you a loan. A lender also may contact you to discuss your Q-form before it makes any offer.
When offers come, you'll have the opportunity to compare terms and rates. But to make intelligent assessments, you need to know you are comparing apples to apples. If terms seem vague or if language is unfamiliar, you should get some advice before making a commitment.
The direct route. LendingTree's advantage is that your loan query is routed to as many as four lenders, but the disadvantage is you're not in charge of the process. You may want to eliminate the middleman and go directly to a lender of your choice.
E-LOAN (
http://www.eloan.com) makes home, business, and auto financing available through Wells Fargo and its associated banks. As with many loan sites, there may be states from which applications cannot be accepted. At E-LOAN, you can view present interest rates and quickly determine the monthly payments for specific loans. The site advertises that all loans carry no hidden lender fees, and advisors are available via a toll-free telephone number (888/356-2622).
For example, if you're looking for an auto loan and want to compare rates, click the Search Rates link under the Auto Financing heading. In the box on the right side of the page, you would enter the amount of money you want to borrow; the state in which you live; and the make, year, and mileage of the car you want to finance. In a few seconds, you'll see what your monthly payments might be for loans with finance terms from 36 to 72 months. A short application form is available on the same page; fill it out and you'll find out if you're approved in a few hours.
If you use Intuit's Quicken software to keep track of your finances, you may find Quicken Loans (
http://quickenloans.quicken.com) is the right fit for you. At this site, you'll find information about home loans, as well as a quick general credit assessment and a 30- second miniature loan application.
The application is basically an opportunity for you to invite contact from a Quicken Loan representative. Once you've completed and submitted the application, a Quicken loan specialist should call within one business day. This site's strengths include good explanations in plain language and plenty of ways to get help.
Some Internet lenders exist mainly in cyberspace while other sites lead to the online presence of brick-and-mortar institutions. This situation can bring you the best of both worlds. A good example is Countrywide (
http://www.countrywide.com), a lender with locations throughout the United States. You can fill out your application online and follow that up by meeting with a real person in a real building. Head over to the site's Branch Locator(
http://branches.countrywide.com/default.asp) and enter your ZIP code to find the location nearest you.
EQuickLoans (
http://www.equickloans.com) handles various types of home loans and invites you to complete a preapproval form at no cost or obligation. The form is not an application, but it will generate a call from a loan specialist within 24 hours. You can then complete the actual application over the phone. There was less information available on this site than on others we looked at, but the preapproval form takes less than five minutes to complete and makes eQuickLoans a speedy way to get things started.
The Old vs. The New. Obtaining a loan has long been something of a sacred trust. Many consumers won't be comfortable substituting keystrokes for the handshake of a living, breathing banker. And, if you belong to a credit union or have a long-standing association with a bank or savings and loan association, don't let the lure of the Internet blind you to possibilities in your own backyard. But for those individuals who want to embrace online opportunities, the Internet awaits.
by Michael M